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Privacy Policy

Last updated: October 31, 2026

1. Introduction and Scope

LUXIXUMAN (accessible at https://luxixuman.site) values your privacy and is committed to protecting your personal data. This Privacy Policy details how we collect, process, store, and safeguard your information when you visit our website, submit inquiries, leave feedback, or work with our creative editing team.

By interacting with our website and submitting your information, you acknowledge the data practices described in this Privacy Policy.

2. Information We Collect

We only collect information necessary to deliver high-quality video production services, respond to project inquiries, and maintain reliable website operations.

A. Information You Provide Directly - **Client Inquiry Forms:** When you book a call or submit an inquiry, we collect your name, email address, WhatsApp or phone number, social channel links, and project specifications. - **Client Review & Feedback Submissions:** When you submit a review or feedback, we collect your name, role or company, star rating, feedback message, and optional private email address. We also record your explicit consent to publish your review. - **Direct Communications:** Any information shared during project coordination via email, WhatsApp, or cloud storage.

B. Automatically Collected Technical Data - **Session & Telemetry Data:** To understand aggregate website usage, we record technical telemetry including device type, browser name, referral source, approximate country, and a temporary session identifier stored in session storage. Approximate country is derived at the server edge from connection headers (such as edge CDN routing headers) and is not linked to your personal identity. - **Local Browser Storage:** We utilize minimal browser storage strictly for technical functionality, such as temporary anti-abuse cooldowns to prevent multiple review submissions.

3. How We Use Your Information

We utilize the data we collect exclusively for legitimate business purposes: - To evaluate project briefs, prepare proposals, and fulfill video editing contracts - To correspond with you regarding project milestones, drafts, and invoices - To display client reviews and testimonials on our website when you have granted express consent - To monitor website performance, prevent malicious activity, and protect our infrastructure from automated spam - To comply with applicable legal, accounting, and tax obligations

We do not sell, rent, monetize, or trade your personal information to third parties or data brokers.

4. Third-Party Service Providers and Infrastructure

We partner with reputable cloud infrastructure providers to operate our business securely: - Hosting and Edge Delivery: Hosted on Vercel Inc., providing secure edge delivery, SSL encryption, and serverless compute. - Database and Storage: Google Cloud Platform (Firebase Firestore and Firebase Cloud Storage) for encrypted database storage of site content, reviews, and verified media assets. - Video Showcases: YouTube embedded videos utilizing privacy-enhanced mode (youtube-nocookie.com) to present portfolio showcases without invasive tracking cookies. - Communications: Google Workspace (Gmail) and WhatsApp (Meta) for official client correspondence.

5. Data Retention and Security

  • We retain client project records and contact information only for the duration of our commercial relationship, plus any period necessary to fulfill legal, tax, or accounting requirements.
  • Project media, raw footage, and finalized deliverables are retained for the timeframe agreed in writing between LUXIXUMAN and the client, after which project media may be archived or deleted in accordance with our storage procedures.
  • We implement industry-standard encryption, access controls, and administrative protections to safeguard your data against unauthorized access, loss, or alteration.
  • Private submitter emails entered into our review form are stored in restricted admin-only databases and are never exposed publicly on the website.

6. Your Rights and Choices

Depending on your jurisdiction (including rights recognized under GDPR and UK data protection frameworks), you have the right to: - Request access to the personal data we hold about you - Request correction of inaccurate or incomplete personal information - Request deletion of your personal data or removal of a published review - Withdraw consent at any time where processing is based on consent

To exercise any of these rights, please email us directly at luxixuman7@gmail.com with your request. We will review and respond promptly.

7. Children's Privacy

Our website and services are not directed toward children under the age of 18. We do not knowingly collect personal data from minors. If you believe a minor has provided us with personal information, please contact us immediately so we can remove the data.

8. Updates to This Policy

We may update this Privacy Policy from time to time to reflect operational or regulatory changes. Any modifications will be posted directly to this page with an updated "Last updated" date.

9. Contact Us

For any privacy-related questions, concerns, or data requests, please contact: - Agency: LUXIXUMAN - Website: https://luxixuman.site - Email: luxixuman7@gmail.com - WhatsApp: +92 316 5366902