Terms and Conditions
1. Overview and Acceptance
Welcome to LUXIXUMAN (accessible at https://luxixuman.site). By accessing our website, booking a consultation, or engaging our video editing and creative production services, you agree to be bound by these Terms and Conditions. If you do not agree to these terms, please do not use our website or services.
Throughout these terms, "LUXIXUMAN", "we", "us", and "our" refer to the LUXIXUMAN creative agency. "Client", "you", and "your" refer to the individual or business entity entering into an agreement for our video production and post-production services.
2. Services and Scope of Work
LUXIXUMAN provides digital post-production and creative strategy services, including but not limited to: - Long-form YouTube video editing, narrative pacing, and sound design - Short-form vertical video editing for TikTok, Instagram Reels, and YouTube Shorts - Podcast and interview audio/video clipping and multi-cam reformatting - Paid advertising creatives and direct-response commercial video cuts - Motion graphics, kinetic subtitles, and brand style packaging
Specific deliverables, formats, turnaround schedules, and scope boundaries for any engagement are established through written project proposals, invoices, or electronic service agreements as agreed in writing between LUXIXUMAN and the client before production begins.
3. Ordering, Communication, and Project Workflow
To maintain clear communication and reliable production workflows: - Official business communications must be conducted through our verified email (luxixuman7@gmail.com), official WhatsApp (+92 316 5366902), or designated private client communication channels. - Clients are responsible for providing clear creative direction, branding assets, raw footage, and timely feedback during the review process. - Turnaround timelines commence only once all required raw assets, project briefs, and initial payments (as agreed in writing) have been successfully received.
4. Client Content and Intellectual Property Rights
You retain full ownership of all raw footage, graphics, audio recordings, and intellectual property that you provide to LUXIXUMAN for the purpose of completing your project. You warrant and represent that: - You own or hold the necessary commercial licenses, releases, and permissions for all assets submitted to us. - The footage and materials submitted do not violate any applicable copyright, trademark, privacy, or defamation laws. - LUXIXUMAN is granted a limited, non-exclusive license to edit, reproduce, and manipulate your submitted materials solely for the fulfillment of your project.
Upon receipt of full payment as agreed in writing, LUXIXUMAN transfers to you all agreed rights, title, and commercial interest in the finalized video edits delivered to you.
5. Payments, Revisions, and Delivery
- Fees & Billing: All pricing, deposit requirements, subscription retainers, and milestone fees are as agreed in writing between LUXIXUMAN and the client.
- Revisions: Revision rounds, feedback windows, and scope adjustments are as agreed in writing between LUXIXUMAN and the client for the applicable service tier or project brief. Substantive changes to original direction or addition of new footage outside the agreed brief are subject to terms agreed in writing.
- Delivery: Delivery schedules and file delivery formats are as agreed in writing between LUXIXUMAN and the client via digital cloud transfer.
6. Portfolio Showcase and Promotional Rights
Unless an explicit non-disclosure agreement (NDA) or written exclusion has been agreed upon in writing prior to project kickoff, LUXIXUMAN reserves the right to display completed, publicly released deliverables in our portfolio, client showcases, social media channels, and promotional materials as an example of our editorial work.
7. Limitation of Liability
To the maximum extent permitted by applicable law: - LUXIXUMAN provides its services on an "as is" and "as available" basis without warranties of guaranteed viral reach, subscriber growth, or specific algorithmic performance, as platform distribution algorithms remain beyond any agency's control. - In no event shall LUXIXUMAN be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our services or website. - Our total aggregate liability for any claim arising out of or relating to our services shall be limited to the amounts paid by you to LUXIXUMAN for the specific project giving rise to the claim, or as agreed in writing.
8. Cancellation, Termination, and Refunds
Terms of project cancellation, contract termination, deposits, and refunds are as agreed in writing between LUXIXUMAN and the client in the applicable invoice or project agreement.
9. Governing Law and Dispute Resolution
Governing law, jurisdiction, and dispute resolution procedures shall be as agreed in writing between LUXIXUMAN and the client in the project contract or determined in accordance with applicable commercial laws.
10. Modifications to Terms
We reserve the right to revise these Terms and Conditions periodically to reflect changes in our services, industry standards, or legal requirements. Updated versions will be posted directly to this page with an updated revision date.
11. Contact Information
If you have questions or inquiries regarding these Terms and Conditions, please contact: - Agency: LUXIXUMAN - Website: https://luxixuman.site - Email: luxixuman7@gmail.com - WhatsApp: +92 316 5366902